Privacy Policy

Effective Date: June 2024
Company: Life Settlements South Africa (Pty) Ltd
Information Officer: J. M. le Roux (Operational Director)
Contact: admin@lifesettlements.co.za

1. About Us

We are Life Settlements South Africa (Pty) Ltd (“we,” “us,” “our”), a provider of life settlement services. We are committed to processing personal information lawfully, transparently, and securely in full compliance with POPIA.

2. What We Collect

We collect only the personal information necessary to fulfill our services and legal obligations. These include:

  • Contact & ID Details: Name, email, phone, ID or passport number, date of birth, and address

  • Policy Information: Life insurance policy details, medical history, and health evaluations (with consent)

  • Technical Data: IP address, browser type, device info, and usage patterns (via cookies and analytics)

  • Optional Info: Any additional personal data you provide voluntarily through contact forms or communications

3. How We Use Your Data

We use your information to:

  • Assess and administer life settlement transactions

  • Conduct legally mandated checks (e.g., FICA/KYC)

  • Communicate with you regarding services, updates, and requests

  • Improve our website and client experience

  • Meet legal and regulatory obligations (e.g., compliance reporting)

We process your data only for clear, specific purposes; additional uses require your consent or legal basis.

4. Who We Share With

We may share your information with:

  • Our team members on a need-to-know basis

  • Trusted third parties (e.g., insurers, financial institutions) under confidentiality agreements

  • Regulatory bodies or law enforcement when permitted or required by law

We do not sell or rent your personal data.

5. Cookies & Technical Tools

We may use cookies and analytics tools (such as Google Analytics) to understand website usage and enhance user experience. You can disable cookies via your browser, though this may limit certain features.

6. Cross-Border Transfers

Some data may be hosted or processed in secure servers outside South Africa (e.g., cloud-based storage). We ensure such transfers comply with POPIA’s cross-border transfer requirements and safeguard your privacy.

7. How We Protect Your Data

We implement modern security measures, including secure servers, encrypted communications, access controls, physical security, and staff training. We regularly monitor and update our safeguards. In the event of a data breach, we will follow all legal notification requirements under POPIA.

8. Your Rights Under POPIA

You have the right to:

  1. Access the personal information we hold about you

  2. Update or correct inaccurate or incomplete data

  3. Object or restrict processing in certain circumstances

  4. Withdraw consent (where consent is the basis for our processing)

  5. Request deletion of your data, unless retention is legally required

To exercise these rights or make inquiries, email admin@lifesettlements.co.za. We’ll respond promptly, in line with legal timeframes.

9. Updates to This Policy

We may amend this Privacy Policy as needed (e.g. to reflect legal or operational changes). Updates will be posted on our website. The “Effective Date” at the top reflects the latest version.

10. Queries & Complaints

If you have questions or believe we have breached this policy, please contact us at admin@lifesettlements.co.za.
You also have the right to lodge a complaint with the Information Regulator of South Africa: